Privacy Policy

Here at Black Isle Renewables we take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us. This privacy policy explains how we use any personal information we may collect about you.

What information do we collect about you?

Black Isle Renewables collect information when you request a quotation or place an order for products or services. This information includes your name, address, email address and phone number. We will keep it only as long as is necessary to administer your account.

How do we use the information?

We collect information about you on the basis of our contract with you, to process your order, fulfill our obligations, manage your account and to email you with regard to warranty and servicing of your system. We will not share your information for marketing purposes with other companies.

We may like to send you information about services which may be of interest to you, but if you would prefer us not to contact you, please email us at info@bir.scot to let us know.

Access to and correction of your information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at info@bir.scot. There will not normally be a charge for this service.

We want to make sure that your personal information is accurate and up to date. If you think that we hold any inaccurate information, please let us know so that we can amend or remove it.

Cookies

Cookies are text files placed on your computer to collect standard internet log in information and visitor behavior information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, some website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to our website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This policy was last updated in March 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you. You can contact us:

  • By email at info@bir.scot

  • By writing to us at Black Isle Renewables, Craig Road, Dingwall, Ross-shire IV15 9LE